Manufacturer
Alicia Stephens Wins Trainer of the Year Award
BioLab is pleased to congratulate its long-time employee, Alicia Stephens, on being awarded Trainer of the Year at the Pool Nation Awards.
Alicia joined Biolab in April of 2000 as a temporary summer team working for the Technical Solutions Team. Hired on full time in August, she spent 3 years with the Customer Care Group before moving on to the Technical Services Team to focus on new product support integration and technical product support, including customer training and education. In 2006, Alicia transitioned to the role of Education Manager for Biolab and has focused her efforts on the education and training of both internal and external employees. You may have read one of the many articles Alicia has had published or attended one of her talks at an industry event.
Currently, Alicia is the Director of Training and Education for the Biolab Pro Dealer Division and she pursues her passion for education and training through a combination of in-person instruction, virtual learning opportunities, online education modules, and 1-1 interactions. She is responsible for developing a training curriculum to meet the needs of the Pro Dealer Division and to develop the strategy and resources to drive the future success of the division. “Being a part of the pool and spa industry’s education is my passion and I am honored to have received this award,” says Stephens.
(Photo courtesy Pool Nation)
About BioLab/KIK Consumer Products
Based in Lawrenceville, GA., Bio-Lab, Inc, the Pool Division of KIK Consumer Products Company, has been supplying water treatment products for recreational applications on a global basis with powerhouse brands like BioGuard, Natural Chemistry, SpaGuard, SeaKlear, Spa Essentials, Coral Seas and Pro Series. Additional information on NC Brands can be found at www.ncbrands.com
Manufacturer
New Poolsafe Removable Mesh Safety Fences
Poolsafe LLC, offers new mesh, removable safety fencing designed to be installed around any pool shape or size. Uses patented, transparent, large-hole ClearGuard™ Mesh for better visibility into the pool area, while also blending the fence into backyard. Lockable, self-closing Triton™ gate features a curved top bar to help prevent climbing. Unique Tri-Pod Truss system keeps gate aligned with daily usage. Available in 4ft and 5ft heights, in black, brown, beige, or gray colors.
https://poolsafe.com/
(888) 489-2282
Manufacturer
RicoRock® Offers New Temple Stone Firepit
The newest addition to the Temple Stone series, this new firepit is made of attractive and safe pre-cast lightweight concrete that matches the latest in outdoor living décor. Roughly 18”-inches high, 76” long and 23” wide, the Temple Stone firepit makes it easy to create a gathering space in any backyard. Hooks up to standard propane tanks. Shown in limestone color. Made in USA and available for immediate shipment.
www.ricorock.com or call (888) 717-3100.
Manufacturer
Marquis Celebrates 25 Years of Make-A-Wish Partnership
LAS VEGAS, NV — December 3, 2025 — Marquis® Spas, a leader in luxury hot tubs and swim spas, is proud to celebrate the 25th anniversary of its partnership with Make-A-Wish®, a milestone that has transformed the lives of more than 1,250 children through the gift of hydrotherapy. Providing ongoing relief for symptoms attributable to many childhood illnesses and conditions.
The journey began in 2000, when Marquis granted its first wish for Andrea, a 15-year-old leukemia survivor. Today, Andrea is cancer-free and raising a family of her own. Her story illustrates the ongoing power of a hot tub to provide more than relaxation. It inspires healing, resilience, and family joy.

“For 25 years, our dealers have been at the heart of this program,” said Melinda Herber, Customer Experience Manager at Marquis, who manages program logistics. “Every wish is more than a hot tub delivery—it’s a beacon of renewed hope. This is about showing up for families when it matters most, and it’s part of what makes the Marquis retail network so special.”
While not the only hot tub manufacturer to partner with Make-A-Wish, the Marquis program stands out as a model for sustained commitment. Marquis dealers often develop long-term connections with wish families and fellow volunteers, while also benefiting from positive recognition and shared pride in making wishes come true.
As Marquis reflects on this 25-year legacy, the company continues to prioritize loyal partnerships, especially with retailers who share its values. “Joining the Marquis network means more than selling premium spas,” said Todd Shannon, Chief Revenue Officer. “It means being part of a brand that delivers lasting enjoyment, builds community trust, and demonstrates leadership through action.”
Josh Cowley, CEO of parent company May Manufacturing, is equally committed. “We believe that every wish granted reflects the heart of our company and our dealer network,” said Cowley. “We’re excited to continue this legacy and invite retailers who share our values to join Marquis in making an even broader impact in the years ahead.”
About Marquis
Marquis® has been manufacturing premium hot tubs and swim spas since 1980. With a commitment to craftsmanship, innovation, and community, Marquis partners with retailers across the globe to deliver wellness, relaxation, and joy. A subsidiary of May Manufacturing and proudly made in Las Vegas, NV.
About Make-A-Wish®
Make-A-Wish creates life-changing wishes for children with critical illnesses. Founded in Phoenix, Arizona, Make-A-Wish is the #1 most trusted nonprofit operating locally in all 50 states throughout the U.S. Together with generous donors, supporters, staff and more than 20,000 volunteers across the country, Make-A-Wish delivers hope and joy to children and their families when they need it most. Make-A-Wish aims to bring the power of wishing to every child with a critical illness because wish experiences can help improve emotional and physical health. Since 1980, Make-A-Wish has granted more than 615,000 wishes worldwide; more than 390,000 wishes in the U.S. and its territories alone. For more information about Make-A-Wish America, visit wish.org.
Media Contact:
Cody Meador
Director of Marketing
951-204-3427
[email protected]
[email protected]
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