Cleaning and Service Equipment and Supplies
Pool and Spa Industry: The Path to Success
The main challenge in the pool and spa industry is customer demand. Several factors steer these demands, such as; the state of economy and desire for water luxuries. The main inspiration to these demands is companies’ anticipated success, a good reputation built by consumers for effective previous projects. In one view, the perception is the industry is a whole, with the employees united to give the best product outcome. In another view, the industries compete against each other. The downfall of one is a benefit to the other. They do not share their information to keep up with the competition. Every company has picked up either of the views.

The company’s geographical location is a factor when determining what view they will adopt. For a company to break from the norm and work with others, it needs to see the bigger picture. The sharing of information is for the good of everyone. This will lead to improved work standards and a satisfied client. It is evident that the first view on sharing information is popular and expanding. Pool professionals share their information on social media through podcasts for wider outreach. The shift in attitude has been beneficial to the industry. Reports state there have been partnerships between companies to share knowledge or equipment leading to mutual benefit.
Industry competitiveness
Steve Kenny, a builder service tech-based in East Hampton, says that it is still important that you have good connections in this Industry. The major challenge is that quite a number of companies still maintain a secretive mentality. He recalls that everyone around did not share any information when starting. It was a ‘survival for the fittest’ kind of environment. Later on, Kenny benefited from the pool and spa industry’s education programs, enabling him to lift his company to among the best construction companies. It was a journey that took some time, but his determination, key resources, and helpful people made this possible. He still aspires to learn, grow, and do better each time. There are limited and scarce market opportunities in the northeast. This discourages information sharing from maintaining their competitiveness.
Many of the subs I work with will tell me that other builders don not want them to share how they do things, so they can maintain a competitive advantage
president of Texas & Caribbean based Elite concepts, Mike Nantz
Sharing knowledge
Robert Foutz Jr, a seasoned industry trainer, says that in Southern California, the market is abundant, and sharing information is a normal part of their business. It is unnecessary to compete for clients as it is not a wonder to see several trucks heading in different directions to offer their services to different clients. It is possible to service as many pools as you desire or can handle. He adds that sharing knowledge in this industry is important. Educating people is beneficial as it breaks the preconceived notion that pool workers are not intelligent because they clean pools.
It may seem easy to vacuum a pool, but it takes a bit of intelligence to keep the stains and scales off the wall, to keep the water balanced, to do the repairs, and the equipment required. This improves their image to the public. Yearly at WPSS, Foutz holds classes on the working of a pool. This focuses on the necessary pool equipment and basic operations. The popularity of the class and the ignorance of some learners show the benefits of free information. It is key to note that everyone started with no information, and they had to learn from others. Initially, his class title was to be ‘Dumb Mistakes’ because he would talk about the common dumb mistakes and how to go about it. Older members of his class rejected this proposal, and finally, they settled on the title, How a pool works.”
He realized that most people have no idea about the basics of handling a pool. He teaches the basics like how a heater heats, how a pump pumps, and how a filter filters. His classes are not only meant for the annual tradeshow seminars. He also introduced a casual exchange program at IPSSA chapter meetings. He has made these seminars more like a club where people can have refreshments and bond as they have their discussions. Such forums have created a platform where people can help each other in times of need. They have established a friendly bond, and they uplift each other when necessary because you do not know when your time if need will come.
The benefits
According to Nantz, a teacher with a 20-year experience states that his inspiration behind educating and mentoring is based on his values instilled by his parents. He says that sharing knowledge in the pool and spa industry gives him the ultimate satisfaction. He states there is power in giving, and if you share with someone, you will end up gaining more. His motivation also comes from the impact that inexperienced employees can cause to the consumer. This will end up destroying the industry’s reputation. He further states that it is disheartening when contractors are ignorant and make mistakes in their projects for lack of knowledge.
It is unreasonable to compete with ignorant competitors because they instead ruin the reputation of the whole industry. It is advisable to have more knowledgeable experts fill the industry and who show interest in expanding their knowledge. This improves standards, increases income, builds reputation, leads to market growth, and satisfied customers. There is no negative impact on sharing information. Kenny adds that the pool and spa industry is complex and requires experts who are willing to help to prevent mistakes. The mentality of withholding information to oneself is old-fashioned and should stop. When you share information, you gain more ideas and increase the probabilities of success.
Cleaning and Service Equipment and Supplies
Pentair IntelliFlo3 VSF Pump: Smarter Pools, Simpler Service
When it comes to pool equipment, few innovations have reshaped the industry as much as variable speed pumps. They’ve cut energy costs, reduced strain on equipment, and helped pool owners embrace greener backyard living. Now, Pentair has taken things to the next level with the IntelliFlo3 VSF pump—a solution designed not only to move water efficiently but also to bring powerful automation and remote connectivity directly into the heart of the backyard.
To better understand what makes the IntelliFlo3 such a game-changer for both pool owners and service professionals, Pool Magazine sat down with Adam Key, Senior Product Manager for Pentair Pool Pumps. With more than 15 years at Pentair, much of it spent in new product development, Key has seen firsthand how pool technology has evolved—and why this latest generation pump is such a leap forward.
How IntelliFlo3 is Redefining Pool Automation
For decades, single-speed pumps controlled by mechanical time clocks were the industry standard. They kept water moving, but at a steep cost. “Those time clocks were the first and most primitive form of automation for pools,” Key explained. “Whenever that pump was on, it was running full blast, consuming a lot of electricity. That’s why we wanted time clocks—to cut costs and energy waste.”
Variable speed pumps introduced scheduling and energy savings, but they had one big flaw: the user interfaces were often clunky. “Usually that schedule’s not changed,” Key noted. “It’s really not much of an automation tool if you’re never updating it based on seasonal needs or bather load.”
That’s where IntelliFlo3 changes everything. By adding Wi-Fi and Bluetooth connectivity, Pentair gave users an intuitive mobile app to set, adjust, and monitor pump schedules anytime, anywhere. “You could be on vacation, see a storm coming at home, and increase the filtration cycle to keep your pool clear—all from your phone,” Key said. The result: a pump that adapts to real-life conditions instead of being locked into a static program.

Built-In Relays for Smarter Control
One of the IntelliFlo3’s biggest innovations is its built-in relays, allowing homeowners to control more than just water circulation. “It’s a two-in-one automation system,” Key said. “It automates the filtration of the pool, but also gives you the ability to control other equipment.”
Lighting is the most common example. “Instead of flipping a switch on and off 10 times to find the right color, you just press red, green, blue, or party mode in the app,” he explained. Homeowners can also schedule lights to create nightly ambiance or coordinate them with backyard entertaining. “Most people want their pool to be enjoyed, but also want it to look great,” Key added. “Having your lights set up on a schedule makes it part of the whole backyard experience.”
Salt chlorine generators and heaters can also be tied in. “That salt cell is only operating when there’s water moving through it,” Key explained. “And with heaters, parents have oversight—kids can’t just flip it on and leave it running for hours, which can lead to sky-high gas bills.”
Beyond the Basics
The IntelliFlo3’s control isn’t limited to just those three essentials. “Really, you can control anything that just needs to be turned on or off—booster pumps, ozone systems, UV systems, landscape lights,” Key said. “For simple pools that only have a couple of items to control, this is the perfect solution.”
For more elaborate backyards with multiple features—waterfalls, fire bowls, or extensive lighting setups—Pentair’s IntelliCenter system offers deeper automation. But for the majority of pools, the IntelliFlo3 delivers surprising flexibility without requiring extra hardware.
Benefits for Homeowners and Service Pros
While automation is a big win for homeowners, service professionals may find IntelliFlo3 just as valuable. With remote connectivity built in, technicians can monitor performance, diagnose issues, and even resolve problems without ever rolling a truck.
“Because it’s an internet-connected device, servicers can see pump status, check if it’s running at the right speed, and fix problems on the fly,” Key explained. “You might get a notification that the pump lost prime—often because the water level dropped below the skimmer. Instead of sending someone out, you can call the homeowner and have them top it off. That saves time, fuel, and keeps your customers happier.”
For service companies, that means fewer emergency calls, better efficiency, and the ability to offer premium service packages. “It really is like a white-glove service you can now deliver with just this pump,” Key added.

Tracking Energy and Maintenance
The IntelliFlo line has long displayed instantaneous wattage, but IntelliFlo3 goes further with historical tracking in the Pentair Pool app. “Now you can see daily, weekly, and monthly energy consumption,” Key said.
This data empowers owners to tie maintenance directly to performance. “When energy usage climbs over time, that’s a sign the filter is loading up. Clean it, and you’ll see the usage drop right back down,” he explained. It’s a simple, visual way to keep energy costs down and prolong equipment life.
For eco-conscious homeowners, this visibility is especially appealing. For pros, it provides a teaching tool that reinforces the value of proper maintenance.
Staying Ahead of DOE Regulations
Another reason IntelliFlo3 is timely is the Department of Energy’s upcoming regulation on replacement motors. The DOE already pushed the industry toward variable speed pumps for new installations, but until now, replacement motors were exempt.
“That’s the piece they’re changing,” Key said. “Starting September 25, you can no longer buy or manufacture single-speed motors between 1.15 and 5 horsepower. All those replacement needs will have to go to a variable speed solution.”
For pros, that means educating homeowners on compliance and value. “There’s lots of energy savings, but also automation benefits,” Key emphasized. “It’s an investment that pays off quickly and enhances the pool experience.”
The Future of Smarter Pools
In many ways, the IntelliFlo3 is more than a pump—it’s a control hub, a monitoring system, and a service tool wrapped into one sleek package. “It brings convenience and efficiency for both homeowners and pool professionals,” Key said. “It’s the first of its kind with true Wi-Fi enabled relay control, energy tracking, and remote monitoring—all without additional hardware.”
For pool professionals, that means fewer truck rolls, improved efficiency, and happier clients. For homeowners, it means lower bills, simplified automation, and peace of mind that their pool is being looked after—even when they’re not around.
In an age where smart homes are standard, it only makes sense that pools keep pace. With the IntelliFlo3, Pentair has made that leap, creating a smarter, more efficient, and more enjoyable backyard experience.
The real takeaway? Smarter pools aren’t the future—they’re here now. And with IntelliFlo3, the pump that once only moved water is now moving the entire industry forward.

| Feature | Details |
|---|---|
| Horsepower Options | Available in 3.0 HP and 1.5 HP models to fit a variety of pool needs. |
| Easy Installation | Guided setup with the Pentair Pro app using step-by-step instructions; optional ongoing remote monitoring for simplified maintenance. |
| Flow Control | Patented flow technology automatically adjusts to pool conditions; as debris clogs the filter, the pump speeds up to maintain proper flow. |
| Automation | Built-in two-relay automation system lets you connect and control up to two additional devices (e.g., pool lighting, salt chlorine generator) via the Pentair Home app. |
| Connectivity | View real-time status, alerts, and notifications in the Pentair Home app or on the pump touchscreen. Wi-Fi enabled with OTA (over-the-air) software updates. |
| Proprietary Flow Tech | Maintains optimal water flow for peak performance and extended equipment life. |
| Energy Savings | Provides up to 90% energy savings compared to single-speed pumps by running at slower, regulated speeds. |
| Replacement Ready | Versatile upgrade or replacement option for existing pools, available in both 1.5 HP and 3.0 HP. |
| Quiet Design | Engineered for low-noise operation, delivering powerful performance without disruption. |
| Upgraded Motor & Design | Features an updated motor, drive, and hydraulics; ENERGY STAR® rated and DOE-compliant. |
| Mobile Monitoring & Control | Use the Pentair Home app to set schedules, adjust performance, and manage operations anytime, anywhere. |
Resources:
Ready to Take a Deeper Dive?
Listen to our entire conversation with Adam Key on the Pool Magazine podcast.
Cleaning and Service Equipment and Supplies
Skimmer Integrates with LaMotte Spin Touch® for Faster, Error-Free Water Testing
Austin, TX — August 13, 2025 — Skimmer, the leading software platform for pool service businesses, today announced a new integration with LaMotte Spin Touch® photometers (models 3580–3582), bringing pool professionals a faster, smarter, and more accurate way to capture and record water test results in the field.
This Bluetooth-enabled integration allows technicians to instantly sync water test results from Spin Touch® devices directly into Skimmer’s mobile app, eliminating the need for manual data entry and the transcription errors that accompany it. This, combined with Skimmer’s industry-leading ease-of-use, promises to make the app experience for poolside techs faster and more seamless than ever before.
“We know that water testing can be a pain point for pool pros, especially when it slows down field work or creates uncertainty in the data,” said Jack Nelson, CEO of Skimmer. “With this integration, we’ve removed that bottleneck. You test the water, the data syncs automatically, and you’re on to the next pool.”
Faster field workflows, cleaner data
This update streamlines one of the most repetitive and error-prone tasks in a pool tech’s day by connecting Spin Touch® results directly to Skimmer’s service records. Test results appear automatically in the app in seconds without tapping, typing, or copy-pasting.
The integration delivers several key benefits for pool professionals; It saves time poolside by auto-importing water test results in seconds, eliminating the need for manual entry. It also reduces human error, ensuring accurate data by pulling results directly from the device—no typos, no rework. With device-verified readings, businesses can trust the integrity of every record. And if adjustments are needed, techs retain the flexibility to override or edit any result before saving.
“At LaMotte, we’re dedicated to giving pool professionals the tools they need to test water quickly, accurately, and confidently, ” says Jonathan Banish, Director of Software and Service Products at LaMotte Company.
“Integrations with pool service companies like Skimmer make the industry-leading performance of LaMotte Spin Touch® a seamless part of the daily workflow for thousands of service professionals,” he says.
Currently, the integration supports Bluetooth-enabled LaMotte Spin Touch® devices used in the field. In-store testing integrations are not available at this time, but Skimmer is actively evaluating future enhancements based on customer demand.
For more information or to get started, visit getskimmer.com or contact Skimmer support.
About Skimmer
Skimmer is America’s #1 pool service software platform. The company is on a mission to modernize the pool and spa service and repair industry through easy-to-use software and best-in-class support. Over 30,000 pool service professionals servicing 900,000 pools in North America use Skimmer to get organized, get paid faster, and grow their businesses. For more information about this report, Skimmer, or our products and services, please visit www.getskimmer.com.
About LaMotte
Founded in 1919, LaMotte Company is a leading manufacturer of water testing equipment and supplies for professionals, educators, and hobbyists. Known for innovation, accuracy, and reliability, LaMotte develops cutting-edge solutions like the Spin Touch® photometer to simplify water analysis across industries.
Cleaning and Service Equipment and Supplies
Streamlining Maintenance with the Right Cartridge Filter Replacement
When it comes to efficient pool maintenance, selecting the right cartridge filter replacement can have a profound impact on service schedules, inventory management, and operational costs. Cartridge filters, like those offered by Pleatco and discussed by Scott Gleason and Kevin Stewart of Pentair Pool on the Pool Magazine podcast, offer pool service professionals a way to streamline their operations.
This article aims to explore the specific time-saving benefits, how standardized cartridges simplify inventory management, the reduction in operational costs, and the advantages of replacing sand filters with cartridge systems. We will also identify the ideal pool types for cartridge filters and how Pleatco’s innovative replacements improve maintenance efficiency.
Time-Saving Benefits for Maintenance Schedules
One of the biggest challenges pool professionals face is balancing busy schedules, especially during peak seasons. Scott Gleason emphasized how the right filter cartridge can extend the time between cleaning cycles. Pleatco’s advanced cartridges feature point bonded filtration fabric and PurePleat technology, which distribute dirt evenly and reduce flow resistance over time. This means fewer service calls to clean clogged filters and quicker service when cleaning is required.
“Less frequent and quicker service events translate into fewer unscheduled visits, making it easier for pool pros to manage their time efficiently,” Gleason explained. This enhanced efficiency allows technicians to serve more clients without compromising quality.

Simplifying Inventory Management with Standardized Cartridges
Kevin Stewart highlighted how Pleatco’s cartridge design supports multiple pool brands, eliminating the need for pool pros to stock various filter types. “By standardizing cartridges, service pros save both time and money. You won’t need to maintain a large inventory of different brands, which makes things much simpler,” Stewart said.
Pleatco’s ultra-line cartridges are particularly noteworthy because they combine multiple filter functions into a single, versatile product, fitting a wide variety of pool systems. This consolidation minimizes inventory while ensuring professionals are prepared for various service scenarios.
Operational Cost Savings with the Right Filter Cartridges
Using high-quality cartridges not only saves time but also reduces operational costs. Gleason explained that opting for cheaper, lower-quality filters often leads to more frequent cleanings and service visits. “While some pool owners may focus on the initial cost, higher-quality cartridges offer long-term savings by extending cleaning intervals and ensuring optimal filtration,” Gleason noted.
Pleatco’s cartridges also help conserve water. Cartridge systems eliminate the need for backwashing, a process required with sand filters that wastes chlorinated water. Stewart pointed out, “Skipping backwashing avoids chemical loss and aligns with water conservation efforts, especially in regions with water restrictions.”
Advantages of Replacing Sand Filters with Cartridge Filtration
Cartridge filters offer several advantages over traditional sand filters. Stewart noted that “cartridge filtration delivers better water clarity by capturing particles nearly twice as small as sand filters.” Additionally, cartridge systems provide greater square footage for water filtration, reducing the frequency of cleanings.
Sand filters require frequent backwashing, which can occur weekly, while cartridge filters may only need cleaning every few months. The absence of backwashing in cartridge systems not only saves water but also simplifies maintenance, reducing downtime for pool owners.

Best Pool Types for Cartridge Filters
According to Gleason, cartridge filters are ideal for several specific pool settings:
- Residential pools with space constraints where large sand filters would be impractical.
- Saltwater pools that benefit from the fine filtration capabilities of cartridges.
- Pools in areas with water restrictions, where conserving water is critical.
- Low-usage pools that don’t require constant backwashing, making them ideal for cartridge filtration.
These filters are particularly well-suited for pools where water clarity is paramount, and maintenance needs to be minimal.
Key Features to Look for in Cartridge Filters for Extended Cleaning Cycles
| Feature | Benefit | Impact on Maintenance |
|---|---|---|
| Point Bonded Fabric | Greater dirt capture and stability | Fewer cleanings needed, extending service cycles |
| Open Flow Core Design | Reduces resistance and operating pressure | Improves water flow and filtration efficiency |
| PurePleat Technology | Prevents pleat bunching and ensures even loading | Quicker and easier cartridge rinsing |
| Universal Fit | Compatible with multiple brands | Simplifies inventory and reduces replacement time |
| Durability | Resists wear and tear | Longer cartridge life, reducing replacement frequency |

How Pleatco Cartridges Help Pool Professionals Accommodate a Busy Maintenance Schedule
With maintenance schedules becoming more demanding, especially during peak pool season, using Pleatco filters ensures service professionals can meet tight timelines. “Making an extra trip to a pool for filter cleaning can feel tedious, especially during busy times,” Gleason noted. “Pleatco’s ultra-line cartridges allow for fast and easy cleaning, which means less time spent on each service call.”
This is achieved by the combination of Pleatco’s key features—point bonded fabric, open flow core, and PurePleat technology. Together, these innovations reduce the frequency of filter cleanings and make rinsing faster when needed.
“Service techs can expect cartridge cleaning to be as simple as removing, rinsing, and replacing,” Gleason added. This streamlined process helps professionals move through their service routes more efficiently, accommodating a larger number of clients.
As an industry leader in the pool and spa space, Pentair Pool is driven to help people safely and sustainably enjoy water. Their solutions include industry-leading pumps, automation, lighting, heating, and filtration technology that help customers enjoy a smarter and more sustainable pool. Pleatco compliments Pentair’s innovative product solutions with quality and cutting-edge pool and spa filtration technology. For more information, visit www. pentair. com/pleatco.
Ready to take a deeper dive?
Listen to our entire discussion about Pleatco cartridge filter replacements with Scott Gleason and Kevin Stewart on the Pool Magazine podcast.
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