(Chesterfield, UK) – Superior Wellness, a global leader in hot tubs, swim spas, and wellness products, is delighted to announce the appointment of three new AquaSolus Sales Managers as the brand continues its rapid expansion across North America. The announcement comes at an exciting time, as AquaSolus debuted its brand-new Series 3, a striking evolution in design, innovation, and performance at the PSP/Deck Expo in Las Vegas last week.

Gareth Ward, Global Sales Director, Superior Wellness said, “We’re thrilled to welcome Dave, Ray, and Joe – our new AquaSolus Sales Managers to the Superior Wellness family. Each brings decades of industry knowledge, trusted dealer relationships, and a shared passion for wellness. Their arrival strengthens our commitment to providing outstanding support to our growing dealer network.”

The investment in three experienced Sales Managers in the United States reflects Superior Wellness’ continued commitment to growth in the North American market across their portfolio of brands, such as Platinum Spas, Chill Tubs, and of course, AquaSolus. This growth aligns with the company’s vision to become the world’s biggest hot tub brand.

Dave Henderson joins Superior Wellness as AquaSolus Sales Manager, bringing over three decades of experience in the pool and spa industry, including eight years as a Regional Manager in the spa business.

Before joining Superior Wellness, Dave served as Regional Manager at Bullfrog Spas, where he managed relationships with over 100 dealers. His impressive career also includes regional management roles with Jacuzzi Hot Tubs (JHT) and Bullfrog Spas (BFS). As Corporate Trainer at BFS, Dave designed both online and in-person training programs and served as a respected presenter at national dealer events. His deep product knowledge and dealer-focused approach make him a valuable asset to the AquaSolus team.

Dave Henderson, Regional Manager, AquaSolus said, “I am thrilled to be representing the AquaSolus line with a company that shares my passion for innovation and quality.”

Joining the team as AquaSolus Sales Manager, Ray Pritchett brings a wealth of experience, with 30 years in the hot tub industry. Ray’s diverse background includes 20 years as a Regional Manager, five years as the owner of a service and warranty company, and five years in retail spa sales.

Most recently, Ray held the position of Regional Manager at Bullfrog Spas, where he developed strong dealer relationships and a proven track record of driving growth. His hands-on experience across multiple facets of the spa business, from retail to after-sales service, provides a well-rounded perspective that will greatly benefit AquaSolus partners and customers alike.

RayPritchett, sales manager at AquaSolus said, “I am excited to join Superior Wellness and represent our new AquaSolus spas. From the moment I first saw AquaSolus I knew I wanted to sell them. I am honoured to represent a global company that makes affordable, luxurious, and reliable spas.”

Joe Sullivan joins Superior Wellness as AquaSolus Sales Manager, bringing extensive sales and business development experience within the spa and wellness industry. Throughout his career, Joe has held progressive sales, management, and leadership roles with several of the most recognized brands in the market, driving growth, strategic partnerships, and operational excellence.

His background includes leadership positions such as: Regional Sales Manager for Sundance Spas & Jacuzzi Spas; Director of Partner Development at Bullfrog Spas; and VP of Sales and Marketing at Jacuzzi Brands, Sunrise Spas & Dream Maker Spas. Most recently, he served as U.S. Head of Sales for PurSpas & Innova Spas, overseeing national sales performance and brand development.

Known for his collaborative leadership and strategic approach, Joe brings a passionate blend of retail, training, and executive experience to AquaSolus. His focus on dealer relationships, team motivation, and performance-driven results makes him a key addition to the growing North American sales team.

Joe Sullivan, sales manager at AquaSolus said, “I’m excited to share that I’ve joined Superior Wellness, helping launch our new premium brand, AquaSolus. This brand represents where wellness meets innovation—and reminds us that what we build on tomorrow starts with what we do today!”

The addition of these new team members marks another major milestone in Superior Wellness’ North American expansion, ensuring the premium AquaSolus brand continues to thrive in key markets.

Visit Superior Wellness and AquaSolus to discover the latest in spa and wellness innovation.

Contact
For further information, please contact Beth Hibbert via Beth@PitchpointComms.co.uk

About Superior Wellness
Superior Wellness is a global leader in hot tubs, swim spas, and wellness products, headquartered in Chesterfield, UK. With a focus on innovation, quality, and customer care, the company partners with a network of global dealers to make wellness accessible to everyone.

About AquaSolus
AquaSolus is a premium spa brand by Superior Wellness, combining advanced hydrotherapy, cutting-edge design, and energy-efficient technology to deliver the ultimate wellness experience. Engineered for both performance and comfort, AquaSolus spas are built to the highest standards and designed to enhance every aspect of relaxation and recovery. With its growing presence across North America, AquaSolus continues to redefine modern wellness through innovation, craftsmanship, and a commitment to excellence.

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What Is It and How Does It Spread?

Simply put, Legionella pneumophila is a bacterium that can be transmitted to people from poorly maintained spas. Why spas specifically? The bacteria thrive in hot water temperatures of 77°F–108°F, conditions usually found in spas. They also thrive if the water is not circulating for a period of time.

Additionally, Legionella bacteria are spread by aerosolized water droplets or mist created by spa therapy jets. The mist contains bacteria that can get deep into the lungs and cause symptoms. You don’t even have to be in the spa—simply sitting next to it, downwind of the mist, can put you at risk.

Symptoms may include loss of appetite, body aches, headache, fatigue, fever, chills, diarrhea, abdominal pain, pneumonia, and nonproductive cough. Severity can vary depending on a person’s immune system. Those most likely to be impacted are:

Elderly individuals
Pregnant women
Children
People with conditions that lower their immune system (medical conditions, smokers, or chronic respiratory issues)

Legionellosis is not a common outbreak, but when it does occur, it is more serious than many other recreational water illnesses.

The number of cases in the United States has increased in recent years. This may be due to inexpensive or simplified testing options, greater awareness in the public and medical communities, and increased reporting. It is likely a combination of all these factors that has brought more attention to Legionellosis within the pool industry.

Where Is It Found?

Legionella is always present in natural and artificial freshwater environments worldwide. In a spa environment, it resides in biofilm inside the piping, jets, and other equipment. Biofilm is a community of microorganisms surrounded by the slime they secrete, attached to surfaces. Most of the time, Legionella shelters with amoebae inside spa plumbing.

Conditions That Increase The Spread of Legionella in Hot Tubs & Spas

Water temperature between 77°F–108°F encourages rapid bacterial growth in spa water. Stagnant water creates an ideal environment for biofilm to form in plumbing lines, jets, and return lines. Other contributing factors include:

Decreased filtration and improper water chemistry
Scaling, which increases rough surfaces for biofilm buildup
Sediment, which bacteria can bind to if not filtered
Lack of disinfection
High pH, which reduces chlorine effectiveness
High cyanuric acid levels, which limit chlorine performance

Case Study: Legionella Outbreak in Indian River County, FL

How Did the Health Department Learn About It?

In 2016, I worked on an outbreak involving two people infected with Legionella pneumophila in a 55+ community in Indian River County, Florida. Both developed pneumonia or related symptoms and sought care at hospitals or doctors’ offices.

A simple urine antigen test, inexpensive compared to other lab tests, confirmed the presence of Legionella. Once positive, results were reported to the local health department, as required under Florida’s Reportable Diseases/Conditions List.

What Does the Health Department Do With the Results?

The health department assigns a nurse or environmental health professional to contact the ill person and conduct a lengthy interview. In this case, both individuals reported using the same public spa within the same week.

What Happens Next?

The public spa was assigned to an environmental health pool inspector. Inspection revealed:

No disinfectant level
High pH level
A malfunctioning ORP controller
No daily log of chlorine and pH levels

The spa was immediately closed. Once violations were corrected, it was reinspected and allowed to reopen. A formal notice of violation warned the property owner that future noncompliance could result in fines or further action.

How Was the Pool Pro Involved?

The spa was serviced by a licensed pool service contractor. Negligence was suspected for failure to maintain proper disinfectant levels, pH, ORP functionality, and chemical logs.

Other Legal Issues

The family of one of the ill individuals sued both the property owner and pool service company. Public records requests to the Florida Department of Health revealed inspection records, but not protected medical records. Ultimately, both the property owner and the pool service company were found negligent and paid damages.

What Can Pool Pros Do to Control Legionella?

A pool pro can minimize the risk of outbreaks by treating every spa or hot tub as a potential Legionella environment. Key steps include:

Follow all manufacturer recommendations and local health agency requirements
Monitor disinfectant and pH levels daily (or more often) and log results
Review logs for trends to identify needed maintenance
Maintain disinfectant levels: Chlorine 3–10 ppm; Bromine 4–8 ppm
Keep pH between 7.2–7.8
Use ORP and automatic feed systems
Keep cyanuric acid below 40 ppm
Maintain proper water balance to prevent scale
Run therapy jets daily for 15–30 minutes
Routinely backwash sand and DE filters; replace cartridges regularly
Ensure 24-hour water circulation through filters
Enforce bather load limits and post spa rules
Post warnings for immune-compromised and chronically ill individuals
Close spas daily for superchlorination (10 ppm or 10x combined chlorine)
Drain, scrub, and disinfect spa walls, tile, and holding tanks with fresh 1:10 sodium hypochlorite solution
Replace spa water regularly (Spa Volume ÷ 3 ÷ Average Users per Day)
Ensure indoor spas have isolated air handlers and dehumidifiers

Prevention of Legionellosis should be a top priority for pool pros due to the significant health, legal, and financial risks involved.

Prevention Ideas

Many public health codes do not define spas as “increased risk aquatic venues.” The CDC’s 2023 Model Aquatic Health Code defines these as venues serving very young children or therapy patients.

However, since Legionella poses serious risks in spas, they should be classified as high-risk venues. This would prompt requirements for secondary disinfection, such as ultraviolet (UV) systems.

UV disinfection has been shown to inactivate Legionella at a 4-log rate (4 mJ/cm²). A dual approach—UV combined with chlorine—can provide an effective barrier, similar to systems already required for splash pads. Implementing UV systems in spas could significantly reduce outbreaks and protect vulnerable users.

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Over the years, hot tubs have evolved into sophisticated wellness machines—delivering therapeutic hydrotherapy, energy efficiency, and premium design. These top-selling models across leading brands have gained loyal followings by consistently blending comfort, performance, and customer satisfaction.

Here’s an updated, fully researched buyer’s guide covering all nine brands—each with accurate features, pros, cons, and real-world price ranges.

1. Hot Spring Spas – Grandee (Highlife Collection)

The Grandee is Hot Spring’s flagship model with an open, 7-person layout, two patented Moto-Massage DX jets, and the FreshWater Salt System for simplified water care. It includes advanced EnergySmart insulation and a wireless touchscreen control panel.

Features:

1. Seats 7 with an open layout
2. Moto-Massage DX sweeping back jets
3. FreshWater Salt System included
4. EnergySmart insulation
5. Wireless touchscreen control

Pros:
• Spacious and luxurious design
• Low-maintenance, salt-based water system
• Excellent brand reputation and reliable technology

Cons:
• High MSRP (~$23,999)
• Requires professional installation

Price Range : Dealer prices often fall in the mid-$16K to low-$20K range—great value deals have been reported below MSRP.

2. Sundance Spas – Optima (880 Series)

The Optima is Sundance’s top seller, offering room for 6–7 adults, a full-body ergonomic lounge, and Fluidix jets including Accu-Ssage and foot dome for targeted therapy. Features include the ClearRay UV-C sanitation system, MicrolClean Ultra II filtration, and ambient LED lighting.

Features:

1. 6–7 seats with full-body lounge
2. Fluidix jets: Accu-Ssage, foot dome
3. ClearRay UV-C sanitation
4. MicrolClean Ultra II filtration
5. LED lighting and illuminated waterfall

Pros:
• Outstanding hydrotherapy with advanced jets
• Reduced chemical use thanks to UV-C system
• Global reputation for quality

Cons:
• Large footprint may not suit compact spaces

Price Range : MSRP near $31K; street pricing often ranges between $17K–$24K, depending on dealer promotions.

3. Bullfrog Spas – A7 (A-Series) & M-Series

Bullfrog’s standout is the JetPak Therapy System—modular, customizable jet packs. The A7 is a mid-sized star with premium corner captain’s chairs for 6–8 adults. The M-Series introduces upscale styling, audio systems, and touchscreen controls.

Features (A7):

1. 6–8 seats with modular JetPaks
2. Dual captain’s chairs with wrist, calf, and foot jets
3. Premium LED lighting
4. Energy-efficient build

Features (M-Series):

1. Oversized JetPaks
2. Touchscreen controls
3. Enhanced audio and lighting options
4. Luxury aesthetic finishes

Pros:
• Highly customizable hydrotherapy
• Durable and sleek design

Cons:
• Price rises quickly with upgrades
• Availability varies by region

Price Range : A7 starts around $13.8K (standard) up to $20K+ for fully loaded models; M-Series sits at the higher end.

4. Caldera Spas – Martinique & Cantabria

The Martinique (Paradise Series) is a mid-priced favorite for five adults, with ergonomic seating and good hydrotherapy features. The flagship Cantabria (Utopia Series) seats eight and offers 74 powerful jets and massage technologies like the UltraMassage lounge and Atlas Neck system.

Features (Martinique):

1. 5 seats
2. Ergonomic comfort-focused design
3. Energy efficiency
4. LED lighting

Features (Cantabria):

1. 8 seats
2. 74 adjustable jets
3. UltraMassage lounge with adjustable neck massage
4. Advanced water care inclusions

Pros:
• Martinique = great value, comfortable
• Cantabria = luxury experience and capacity

Cons:
• Martinique lacks premium bells and whistles
• Cantabria is expensive and potentially oversized for some users

Price Range : Martinique runs $11–$14K, while Cantabria tops near $27K MSRP, often available in the $18–$22K street range.

5. Dimension One Spas – Journey

Known as the “hangout tub,” the Journey is compact yet social—seating four comfortably. It offers 20 jets, a barrier-free seating design, and ClearZone PRO water purification for clarity and low maintenance.

Features:

1. Seats 4 with open seating
2. 20 powerful jets and whirlpool diverter
3. ClearZone PRO water care
4. Compact, barrier-free layout

Pros:
• Perfectly sized for compact spaces
• Energy-efficient and accessible
• Relatively affordable

Cons:
• Smaller capacity limits group use
• Lacks luxury options of high-end models

Price Range : MSRP starting around $9,100, street prices often between $7K–$11K.

6. Master Spas – Balance 7 (Clarity Series) & LSX 900

The Balance 7 is Master’s bestselling, mid-range model, featuring 6 seats, ergonomic design, and a contour lounge. The LSX 900 is a luxury flagship for eight users, boasting Bio-Magnetic Therapy, advanced jets, and lavish lighting.

Features (Balance 7):

1. 6-person capacity
2. Contoured neck/shoulder seat
3. 38 jets
4. Waterline LED lighting

Features (LSX 900):

1. 8 seats
2. Bio-Magnetic Therapy system
3. Premium LED programming
4. High-output jet arrays

Pros:
• Balance 7 = dependable and budget-friendly
• LSX 900 = premium wellness integration and space

Cons:
• Balance 7 misses premium features
• LSX 900 is costly and large

Price Range : Balance 7 around $9–$12K; LSX 900 runs well over $20K.

7. Arctic Spas – Summit

Built for cold climates, the Summit seats 6–7 and features triple-layer insulation, weather-resistant construction, and customizable jet/pump configurations.

Features:

1. 6–7 seats with multi-level seating
2. Triple-layer insulation system
3. Durable, weather-resistant build
4. Optional 20/40/60 jet and pump configurations

Pros:
• Excellent thermal efficiency for cold regions
• Rugged and long-lasting

Cons:
• Design is more functional than luxury-oriented
• Price varies widely due to customization

Price Range : Typical sale prices range from $13.5–$18.5K, depending on jet/pump options and included features.

8. Catalina Spas – Berkshire

While Catalina doesn’t crown one model, the Berkshire often leads in dealer promotions. It seats six, delivers solid jet performance, and features LED lighting—all at a strong value.

Features:

1. 6-person capacity
2. Full hydrotherapy jet system
3. LED lighting package
4. Efficient design

Pros:
• Balanced performance and pricing
• Versatile for a range of backyard spaces

Cons:
• Less recognizable brand
• Not loaded with high-end features

Price Range : Clearance deals as low as $11K, with MSRP close to $19.6K.

9. Marquis Spas – Euphoria & Summit (Crown Collection)

From the Crown Collection, Euphoria seats seven with high-output jets, ergonomic design, and refined styling. The Summit variant offers flexible seating and advanced jet layouts typical of Marquis’ luxe offerings.

Features (Euphoria):

1. 7 seats
2. High-output hydrotherapy jets
3. Ergonomic seating
4. Crown Collection upscale finishes

Features (Summit):

1. Flexible seating configurations
2. Advanced jet systems
3. Energy-efficient build
4. High-end styling

Pros:
• Elegant design with robust hydrotherapy
• Prestige brand experience

Cons:
• Pricier options
• Dealer network isn’t as wide

Price Range : Typically in the $14–$18K range.

Best-Selling Hot Tubs of 2025 – Quick Comparison

Brand / Model	Capacity	Standout Features	Price Range	Best For
Hot Spring Grandee (Highlife)	7 adults	Moto-Massage DX jets, FreshWater Salt System, wireless touchscreen	$16K–$20K+ (MSRP ~$23,999)	Luxury seekers who want saltwater care & high-end design
Sundance Optima (880)	6–7 adults	Fluidix jets, UV-C ClearRay system, full-body lounge	$17K–$24K (MSRP ~$31K)	Families needing versatile seating & strong hydrotherapy
Bullfrog A7 (A-Series)	6–8 adults	JetPak Therapy System®, dual captain’s chairs	$13.8K–$20K+	Families who want customizable massage & flexible seating
Bullfrog M-Series	7–9 adults	Premium JetPaks, luxury lighting, advanced touchscreen	$18K–$25K+	Luxury buyers who want full personalization & space
Caldera Martinique	5 adults	Ergonomic comfort, Paradise Series mid-range spa	$11K–$14K	Small families or couples looking for affordability
Caldera Cantabria (Utopia)	8 adults	74 jets, UltraMassage lounge, Atlas Neck therapy	$18K–$22K+ (MSRP ~$27K)	Luxury entertainers who want a statement spa
Dimension One Journey	4 adults	Compact “hangout tub,” ClearZone PRO water care	$7K–$11K	First-time buyers or couples with limited space
Master Spas Balance 7 (Clarity)	6 adults	38 jets, StressRelief seat, affordable quality	$9K–$12K	Families who want value & reliability
Master Spas LSX 900	8 adults	Bio-Magnetic Therapy, premium hydrotherapy	$20K+	Luxury buyers seeking cutting-edge therapy features
Arctic Spas Summit	6–7 adults	Triple insulation, weather-resistant design	$13.5K–$18.5K	Cold climates where insulation & durability matter most

Choosing the Right Hot Tub for You

Selecting the right hot tub isn’t just about picking the flashiest model or the one with the most jets — it’s about finding a spa that matches your lifestyle, your climate, and your budget. Whether you’re looking for a luxury centerpiece for entertaining, a family-friendly design with versatile seating, or a rugged spa that can stand up to cold winters, the best choice is one that fits your long-term needs.

When shopping, always start with local dealers that carry the brands featured on this list. A reputable dealer will let you wet-test spas, explain warranty coverage, and walk you through the maintenance routine. Don’t be afraid to comparison shop between brands and models — small differences in features, energy efficiency, or water care systems can translate into big differences in your ownership experience over the years.

Also, keep your eye out for seasonal sales, financing offers, or clearance events where you can save significantly on premium models. Once you’ve chosen a spa, be sure to hire a trusted installer. Many retailers offer in-house installation, but if they don’t, ask them to recommend a professional they trust. A proper install ensures your hot tub is safe, efficient, and ready to deliver years of relaxation

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LONG BEACH, CA – August 2025 — Cover Valet is pleased to announce the appointment of Crystal Lengua-Rowell as Vice President of Canadian Operations, marking a significant step in the company’s strategic expansion and long-term investment in the Canadian market.

With over 23 years of experience specializing in hot tub accessories, Lengua-Rowell is a seasoned industry leader known for driving growth, leading high-performing teams, and building lasting customer partnerships. Her diverse background and expertise shape a well-rounded, collaborative leadership style focused on operational excellence, business development, and customer success.

In her new role, Lengua-Rowell will oversee all Canadian operations, including sales, marketing, logistics, customer care, trade shows, and digital marketing initiatives. She will work closely with Matt McMillan, Director at Cover Valet, to bring the company’s refreshed brand identity to life across the Canadian market.

“Crystal’s depth of experience and her understanding of the Canadian marketplace make her uniquely suited to lead this next chapter,” says Matt McMillan, Director at Cover Valet. “She brings a strategic lens to everything she does, and her leadership will be instrumental as we execute our brand direction across North America.”

Crystal’s longstanding commitment to the pool and spa industry, including volunteer leadership on boards, contributing to education and training initiatives, writing for publications, and speaking at seminars and Women’s Summits, reflects a deep dedication to the industry’s growth. This perspective will help guide a Canadian strategy that is both thoughtful and impactful.

“Crystal brings not only unmatched experience and credibility, but also a deep understanding of what Canadian spa professionals need to thrive,” adds Marc Black, President of Cover Valet. “Her leadership marks a major step forward in how we support this market. We’re not just expanding—we’re building stronger, more responsive partnerships with our Canadian customers.”

ABOUT COVER VALET
Cover Valet is a trusted leader in spa cover lifters and hot tub accessories, offering innovative, high-quality products designed to enhance the spa experience. With a focus on durability, ease of use, and modern design. Learn more at: www.covervalet.com

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Every year on March 28th, hot tub lovers across the country unite for one glorious reason—National Hot Tub Day. It’s the one day a year where slipping into a bubbling spa isn’t just encouraged—it’s practically a public service. But where did this steamy celebration come from? And why is it making waves not just among backyard bathers but across the entire hot tub industry?

Let’s dive in.

A Brief Dip into the Origins of National Hot Tub Day

National Hot Tub Day isn’t a centuries-old tradition like New Year’s or Groundhog Day, but let’s be honest—it’s a lot more relaxing. The holiday popped up in the early 2000s, believed to have been created by a group of spa enthusiasts who wanted to draw attention to the wellness benefits of hot tubbing. What started as a quirky celebration has grown into a full-blown day of appreciation for warm water, hydrotherapy, and bubbly bliss.

Now, each year, hot tub owners fill their spas, cue up their playlists, and toast to the good life—preferably while soaking under the stars.

Why the Industry is Bubbly About It

For the hot tub and spa industry, National Hot Tub Day is more than just a hashtag. It’s a chance to highlight the therapeutic, social, and lifestyle benefits of owning a hot tub. Retailers run special promotions, manufacturers unveil new features, and wellness professionals remind us that soaking in hot water isn’t just indulgent—it’s good for you.

It’s also a prime opportunity for the industry to connect with consumers, launch spring sales, and showcase the latest tech and design innovations. Let’s just say, there are a lot of bubbles being popped on March 28th—and not all of them are in champagne glasses.

The Feel-Good Factor: Hot Tub Therapy 101

Sure, hot tubs are fun—but did you know they’re also medically magical? Okay, maybe not magical, but the health benefits are definitely real. Here’s what a good soak can do:

Relieve stress – Warm water + jets = instant relaxation
Ease muscle and joint pain – Say goodbye to post-workout soreness
Improve sleep – A soak before bed can help you drift off faster
Boost circulation – Heat helps blood flow and loosens tension
Promote mental wellness – Time in the tub gives your brain a chance to chill

By dedicating a day to hot tubs, we put the spotlight on hydrotherapy and its benefits—not just for your body, but for your overall well-being. It’s self-care in its coziest form.

Innovators Making a Splash

Let’s give a round of applause (or a round of rubber duckies) to the major players turning hot tubs into high-tech sanctuaries:

Jacuzzi® – The OG. Still setting the standard in hydrotherapy and style.
Hot Spring® Spas – Known for energy efficiency and cutting-edge comfort.
Bullfrog Spas® – Customizable JetPaks? Yes, please.
Caldera® Spas – Elegance meets performance.
Master Spas® – From Michael Phelps swim spas to ultra-luxury models.

These brands are pushing the boundaries with innovations like smart spa controls, UV-C water sanitizing systems, and ergonomic seating so good it feels like you never want to get out of the hot tub.

Time to Take the Plunge

Whether you’re already living the hot tub life or just dreaming of the day your backyard becomes a private spa oasis, National Hot Tub Day is the perfect excuse to celebrate the magic of the soak.

Hot tubs aren’t just for après-ski parties or luxury retreats anymore—they’re a lifestyle upgrade, a wellness tool, and a conversation starter. From romantic evenings to family hangouts or solo soaks with a side of serenity, a hot tub transforms any space into a sanctuary.

So light some candles, pour a glass of your favorite beverage, and raise a toast (from the comfort of your spa) to the most relaxing holiday of the year.

Happy National Hot Tub Day!

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An American tourist lost his life and his wife sustained severe injuries in a tragic electrocution incident at a Mexican beach resort earlier this week. This calamity has prompted the family to file a wrongful death and negligence lawsuit against the resort operators, according to their lawyers.

Electrocuted in Hot Tub: Incident Details

The incident occurred at the Sonoran Sea Resort in Puerto Peñasco, Sonora, a popular vacation destination roughly an hour south of the U.S. border. The couple, 43-year-old Jorge Guillen and 35-year-old Lizette Zambrano, were enjoying a relaxing evening in the hot tub when the tragedy unfolded.

According to the lawsuit, the couple had just arrived at the resort with several family members for their vacation. Guillen and Zambrano went to the hot tub to watch the sunset over the sea, unaware of the deadly electric current running through the water. As soon as Guillen dipped his foot into the hot tub, he was immediately electrocuted and trapped underwater. In a desperate attempt to save him, Zambrano jumped in but was also electrocuted.

Lawsuit Filed

Zambrano, who survived but was critically injured, filed a lawsuit seeking $1 million in damages against the U.S.-based resort operators, Casago International and High Desert Travel. Filed from her hometown of El Paso, Texas, the lawsuit claims that the resort’s faulty electrical wiring in the hot tub was responsible for Guillen’s death and her severe injuries.

The lawsuit also alleges that the resort management failed to warn guests about the hazards of the hot tub and did not respond swiftly to the emergency. The video footage from the incident shows chaotic scenes as other guests tried to help the couple, only to realize the danger posed by the electrified water. One guest managed to pull Zambrano from the water, but efforts to rescue Guillen with poles and metal tools resulted in more electric shocks to others.

Legal and Corporate Responses

Tej Paranjpe, an attorney at Houston-based PMR Law representing Zambrano, criticized the resort staff for their inaction during the critical moments when Guillen was continuously shocked underwater. He stated that it took ten minutes for the resort workers to respond, and by then, it was too late to save Guillen.

In response to the lawsuit, Jim Ringquist, sales director for Sonoran Resorts Inc., expressed deep sorrow over the incident. He also noted the unexpected death of the company’s CEO, Fernando Anaya, from a heart attack, further compounding the sadness surrounding the situation.

Investigation and Community Reaction

Mexican prosecutors in Sonora are investigating the cause of the electrical failure and plan to conduct field visits in the coming days. They aim to uncover the origin of the malfunction and ensure such a tragedy does not happen again.

A GoFundMe campaign launched to support Zambrano has raised over $55,000 as of June 19. The campaign describes Guillen as having “a heart of gold” and being a pillar of support for his family and friends. “The love they shared was one for ages,” the campaign states.

Hot Tub Electrocutions: Safety and Statistics

Electrocutions in hot tubs, while rare, are not unheard of and typically result from faulty underwater lighting or defective pumps. The U.S. Consumer Products Safety Commission reported 33 involving injuries or deaths in hot tubs, pools, and spas between 2002 and 2018. Last June, a man in Phoenix died from an apparent electrocution while repairing a hot tub in a fitness center.

Experts emphasize the importance of proper maintenance and vigilance to prevent such tragedies. Ensuring that all electrical equipment is properly installed and regularly inspected can significantly reduce the risk of electrocution in recreational water settings.

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As the leading manufacturer of automatic pool cleaners, Polaris invented the pressure-side pool cleaner over 50 years ago and is known for continually innovating the newest technologies in pool cleaning. The Polaris Spabot carries on that legacy, and for the first time, gives homeowners an automatic option to keeping their spa clean.

“Before now, homeowners still had to clean their portable hot tub or in-ground spa manually,” said Sarah Martin, Polaris’ product manager for robotic cleaners. “With Spabot, they no longer need to stand there with a clunky cleaner in hand vacuuming up dirt and debris, they can just drop it in, walk away and return to a clean spa an hour later.”

Providing the ultimate hands-free convenience of automatic cleaning, Spabot is completely cordless. Powered by a rechargeable lithium-ion battery, it cleans the entire spa or hot tub in just 60 minutes — scrubbing surfaces and collecting debris like sand and silt, as well as leaves and pine needles within its Easy-Clean filter canister.

In order to navigate the small confines and curvature of spas and hot tubs, Polaris developed SpaNav Technology, a unique guidance system that enables Spabot to maneuver out of tight spaces by floating up and diving back down to resume cleaning.  As Spabot dips, dives, crawls and climbs, it moves with ease over floors, walls, benches and concave seating to keep those warm water sanctuaries clean.

Easy to operate, Polaris Spabot can be turned on with the simple slide of a button and goes to work once it’s in the water. And, unlike cordless robotic pool cleaners that settle to the bottom awaiting retrieval after the cleaning cycle is complete, Spabot is engineered with Float Finish Retrieval, an innovative end-of-cycle buoyancy that allows users to grab it at water level. 

Between cleaning, Spabot can be plugged into any indoor outlet where it charges in 4 hours.

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The COVID-19 pandemic has impacted our lives and communities in various ways, including what people have turned to for leisure and recreational activities. Because many had to cancel vacation plans and limit their activities, people explored new ways to enjoy time spent at home. Buying hot tubs and swimming pools to transform their living spaces into private oases became a popular option.

Hot tub sales have seen a significant increase since the pandemic, as they are a more feasible alternative to swimming pools. Hot tubs are more affordable, take up less property space and have relatively lower maintenance requirements – but this does not mean they don’t have the same safety concerns.

The Importance of Hot Tub Safety

Although they are smaller and require less maintenance than swimming pools, hot tubs have significant safety concerns that should never be ignored or neglected.

Proper maintenance including cleaning, water balance checks, inspections and servicing, as well as following safety guidelines and regulations, can help keep those using the hot tub safe while also extending the lifespan of its components.

In honor of the International Code Council’s Building Safety Month campaign, here we address the importance of hot tub maintenance and what you need to know to ensure it remains safe for you, your friends and your family.

Truth #1: Your Hot Tub/Spa Needs to Be Up to Code                       

Hot tubs and spas have codes that address their safety requirements and maintenance. The 2021 International Swimming Pool and Spa Code® (ISPSC) is a comprehensive code that is coordinated with requirements from other International Codes® (I-Codes) and the Pool & Hot Tub Alliance (PHTA).

This ISPSC sets the minimum safety requirements for hot tub installation, operation and safety. It covers areas such as:

• Proper recirculation rates 
• Proper chemical applications 
• Ideal pH levels 
• Importance of skimmers 
• Suction outlet fitting assembly requirements 
• UL listed portable spa exemptions
• Safety glazing in accordance with hazardous locations
• Electrical requirements

Work with your local building department to ensure you are implementing applicable and up-to-date codes, standards and regulations for your hot tub. They will be able to assist with obtaining any required permits and may be able to help find a reputable contractor.

Most states don’t have, or require, a pool and/or hot tub contractor license. However, regardless of licensing requirements, obtaining a permit can ensure that the contractor includes the plumbing, mechanical and electrical items on the permit.

PHTA also has contractor certifications, which may be a good way for property owners to ensure that the contractor they are using understands the codes and standards that govern the installation and maintenance of hot tubs.

Truth #2: It is Important to Stay in a Safe Temperature Range

Even though you may be tempted to crank up the heat in your hot tub, staying within the recommended temperature range can both prevent the risk of pathogens and pollutants and reduce the risk of burning or dehydration. 

According to the U.S. Consumer Product Safety Commission, the safest temperature range for a hot tub is between 100 to 102 degrees Fahrenheit and the temperature should never exceed 104 degrees Fahrenheit.

Maintaining this safe temperature range, combined with proper maintenance and periodic water testing, can help prevent the growth of pathogens. The elevated temperatures create an unlivable environment for many microorganisms, including bacteria and viruses.

The higher temperatures can also help enhance the effectiveness of sanitation measures. For example, if the hot tub water is treated with chlorine, the sanitation process would be accelerated at a higher temperature, allowing for more efficient removal of pathogens in the water.

The higher temperatures can also affect sanitation and chemicals being applied to the water. For example, if the hot tub water is treated with chlorine, that chlorine could be converted to chloramine faster, requiring additional chlorine to be added. 

Chlorine acts as an oxidizer, attacking contaminants and destroying them. While the chlorine is working, the chemical reaction will produce chloramines. These chloramines are what can give hot tub water a smell. Chloramines are a type of combined chlorine that form in water and then off gas into the air above the water.  These chloramines can build up in the hot tub water, adversely affecting the air quality surrounding the hot tub location.

Furthermore, most spa and hot tub manufacturers recommend bromine, not chlorine, when operating with higher temperatures. Bromine won’t dissipate as quickly at the higher temperatures, and the pH level will have a greater effect on the chlorine than temperature. 

The Lie: You Can Go Chemical-Free  

Chemicals are necessary in hot tubs to kill harmful bacteria and maintain safe water levels. Common chemicals that are used to treat hot tubs and spas are:

• Chlorine is used to kill bacteria, viruses and other microorganisms to maintain clean and safe water conditions.
• Hot Tub Shock is used to kill contaminants and restore water clarity by oxidizing and breaking down unwanted substances.
• Alkalinity Increaser is used to raise the total alkalinity of the water.
• pH Increaser and Decreaser is used to adjust the pH level of the water. The ideal pH range for a hot tub is typically between 7.2 and 7.8.
• Calcium Hardness Increaser isused when the calcium level is too low. Maintaining proper calcium hardness levels helps prevent the water from becoming corrosive.
• Line Flush Cleaner is used to remove built-up residue, oils and contaminants from plumbing lines to prevent potential clogs or blockages.

When using these chemicals, it is essential to follow the manufacturer’s instructions and local health regulations regarding the use and dosage in hot tubs. Improper use of chemicals can lead to imbalanced water chemistry, skin irritation or other health issues.

Chemicals should also be stored in accordance with the manufacturer’s instructions and in a separate location from an equipment room. Chemicals can potentially reduce the lifespan of hot tub equipment due to the adverse air quality condition created when storing them.

Creating a Safe Home Environment

If you are considering purchasing a hot tub, or if you already have one, it is essential that you ensure it is maintained correctly. By educating yourself and following applicable safety measures, you can create a relaxing and enjoyable environment at home while safeguarding the health and well-being of yourself and others.

The Code Council has several resources and tools available to help maintain a safe home environment that can be found on the Building Safety Month website.

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There is no denying that hot tub sales have cooled over the past two quarters in the US, Australia, and the U.K., yet the market remains solid according to analysts. The global market for hot tubs and spas crossed the $19 billion mark in 2022 and is expected to continue to grow to $23.5 billion by 2030 according to Business Market Insights. This is predicted despite increasing concerns about inflation and reports of curtailed spending by consumers.

The number of pool construction projects has certainly stabilized back down to pre-Covid 19 levels, though that correlation to the hot tub industry appears to be less of a factor. It’s an encouraging sign that there are still plenty of consumers looking to start a hot tub project in their backyard.

As the world begins to emerge from the COVID-19 pandemic, many industries have experienced fluctuations in supply and demand. The hot tub industry was certainly no exception. During the height of the pandemic, the demand for hot tubs skyrocketed as people sought to create their own private oasis at home. However, this increase in demand led to longer lead times for hot tub delivery, sometimes stretching several months or more.

What a Changing Retail Environment For The Hot Tub & Spa Sector Means for Consumers

As the pandemic winds down and hot tub dealers are stocked up, lead times are finally equalizing. This means that dealers are now able to keep up with the increased order flow, and it no longer takes 8 weeks or longer to receive inventory. This should come as welcome news for consumers who have been waiting to make their purchase and want to start enjoying their hot tub as soon as possible.

It is important to note that this equalization in lead times does not mean that dealers are sitting on inventory. In fact, most hot tub dealers have had trouble keeping up with demand due to supply chain disruptions and factory shutdowns during the pandemic. Instead, it means that dealers are now able to order and receive hot tubs from manufacturers more quickly, which in turn allows them to fulfill orders in a shorter timeframe.

This is a positive development for the hot tub industry as a whole. It means that consumers can now purchase hot tubs without worrying about long wait times or delays, and dealers can fulfill orders more quickly and efficiently. It also shows that the hot tub industry has adapted to the challenges of the pandemic and is now in a better position to meet the needs of consumers.

A Change in Consumer Habits

One thing the pandemic changed was the way consumers purchase. As people spent more time at home during quarantine, the demand for hot tubs and spas increased. However, many brick-and-mortar stores were closed or had limited hours, which led to a surge in online shopping. The by-product was an increase in online retail sales, one which has not tapered off according to retailers.

Spa retailer Andrew Ellis of Steam Shower Store discussed how plenty of consumers are still looking to bring home the spa experience. “We’ve been selling more spas and home saunas through our e-commerce platforms SteamShowerStore.co.uk and Vidalux.co.uk. This trend is not surprising as the benefits of hot tub ownership are numerous, including relaxation, improved sleep, and pain relief,” said Ellis, “consumers recognize the value and comfort of owning one, and that will remain a factor for growth.”

Low Cost of Hot Tub / Spa Ownership Makes Hot Tubs Appealing to Mid-Range Consumers

The average price of a swimming pool has gone up substantially in recent years. As swimming pools have become more expensive and consequently out of reach for some consumers, many have continued to look for more affordable alternatives that still offer the benefits of relaxation and recreation. One such alternative that remains within reach for mid-range consumers are hot tubs and spas.

Hot Tubs & Spas Have Become a Budget-Friendly Option For a Number of Reasons

Hot tubs and spas are typically much less expensive than swimming pools, making them an attractive option for consumers who want to enjoy the benefits of hydrotherapy without spending a fortune. They are also more compact and can be installed in smaller outdoor spaces or even indoors, making them a more feasible option for homeowners with limited space.

Another advantage of hot tubs is that they can be used year-round, while swimming pools are typically limited to use during the summer months in many parts of the world. This makes hot tubs a more versatile investment for those who want to use their outdoor space throughout the year.

Furthermore, advances in technology have made hot tubs more efficient and easier to maintain than ever before. Modern hot tubs can be equipped with energy-efficient features such as insulated covers and programmable timers that help to reduce energy costs. They also come with advanced filtration systems that make it easier to maintain clean and healthy water. In fact, over two-thirds of hot tub owners report that they perform their own maintenance (according to Pkdata).

Turnkey & Low Cost in Comparison to Pool Ownership

The turnkey aspect of hot tub ownership is also appealing to many consumers. Unlike a pool, which can take months to construct and can involve complex permits and zoning regulations, a hot tub can typically be installed and ready for use in a matter of days or weeks. This makes hot tubs and spas an attractive option for those who want to quickly and easily add a touch of luxury to their backyard. Overall, depsite changes in the economy, hot tub and spa ownership remain in high demand as consumers look for budget-friendly alternatives.

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(Albany, NY) – Governor Kathy Hochul of New York signed AB8646 into law on November 23, creating a path for spa and hot tub owners to safely meet state barrier requirements through the use of ASTM 1346 compliant safety covers. This is the same requirement as found in the International Swimming Pool and Spa Code (ISPSC) and the next edition of the International Property Maintenance Code.

The Pool & Hot Tub Alliance (PHTA), the International Hot Tub Association (IHTA), and the Northeast Spa & Pool Association (NESPA) played an integral role in the passing of this law. The three associations, along with PHTA’s New York-based public affairs firm, held meetings with the staff of both Governor Hochul and previous governor Andrew Cuomo, New York Department of State regulators, and legislators on this topic. All parties agreed that a statutory change was appropriate.

“This update to New York law ensures that the state will now harmonize with the ISPSC and other state codes on the issue of spa cover requirements,” says Nathan Coelho, Chair of the IHTA Engineering Committee and Vice President of Engineering at Master Spas LLC. “This is a significant win for spa owners and the industry.”

The legislation was passed unanimously by both the New York State Assembly and New York State Senate before arriving on Governor Hochul’s desk. It went into effect immediately on November 23 after the signing.

For more information, please contact Amy Willer, PHTA’s Associate Director of Marketing and Communications, at awiller@phta.org or 703-838-0083, ext. 121.

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About the Pool & Hot Tub Alliance
The Pool & Hot Tub Alliance (PHTA), a non-profit organization with more than 3,600 members from around the world, was established in 1956 to support, promote, and protect the common interests of the $36.5B pool, hot tub, and spa industry. PHTA provides education, advocacy, standards development, research, and market growth to increase our members’ professionalism, knowledge, and profitability. Additionally, PHTA facilitates the expansion of swimming, water safety, and related research and outreach activities aimed at introducing more people to swimming, making swimming environments safer, and keeping pools open to serve communities. For more information, visit www.phta.org.

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