News
Skimmer Launches Community, LSI & Dosing Calculator, Service Texts and More
July 16, 2024 — Austin — The first half of 2024 saw Skimmer, the leading platform for pool
and spa service professionals, continue its run as the number-one software in the pool service
market while extending its reach and impact for pool pros.
Since the beginning of the year, Skimmer has released nearly 30 new enhancements and
features, amplifying the company’s support for the 27,000+ pool and spa service professionals
in its network.
“At Skimmer, our purpose is to empower pool and spa service professionals with a platform to
build great businesses, including easy-to-use software, support, ongoing education, and a
vibrant community,” says Jack Nelson, CEO of Skimmer.
The past few months saw several significant launches from the Austin-based pool
service software company.
In a move to further support industry professionals, Skimmer recently launched The Pool Deck, an online community designed to foster connection, collaboration, and growth. This dynamic community brings together pool service professionals, industry experts, and specialists in areas such as marketing, human resources, finance, and water chemistry.
“The Pool Deck is a forum where pool pros can share experiences, seek advice, and inspire
each other,” says Justine Rae, Director of Customer Marketing and Community at Skimmer.
“Members can learn from industry experts, access a wealth of resources, and benefit from
exclusive experiences and channels available to Skimmer customers.”
Launch of service texts
Recognizing the importance of clear communication, Skimmer has introduced service texts,
which enable pool service businesses to send system notifications to customers via text
message. This feature ensures that customers are informed about appointments, service
updates, and any unexpected changes, fostering trust and transparency.
“Pool pros are so busy, and customer communication can add a lot of hours to their already
busy weeks. We built service texts to automate some of that communication in a way that lets
pool pros keep their customers in the loop while letting their technicians focus on providing great pool service,” says Jason Moore, Product Manager at Skimmer. “
News
AquatiCare™: Proactive Pool Maintenance You Can Count On
AquatiCare™ is Landmark Aquatic’s newly enhanced preventative-maintenance program, built to keep your water safe, your systems reliable, and your downtime low. Customized service plans align with each facility’s unique needs, covering equipment inspections, routine maintenance, and precise chemical care. Water is your business; staying on top of it is ours. We get ahead of issues before they surface, so your water is ready for anyone, anytime.
With AquatiCare™ facilities get technicians that are factory trained, Certified Pool Operators (CPOs) that also receive continuous, certified training so technicians stay current on industry standards, safety protocols, and the latest technological advancements. AquatiCare™ also offers in-depth maintenance of chemical, deck and mechanical items to help extends equipment life, optimize water consumption, and create a more sustainable operation. AquatiCare™ packages are fully customizable, with maintenance visits scheduled to align with a facility’s specific needs.
Landmark Aquatic is a premier provider of commercial aquatic facility design, construction, and maintenance, with more than six decades of industry leadership. Serving clients nationwide, Landmark delivers construction-led solutions supported by its CPO-certified AquatiCare maintenance team, ensuring excellence “for the life of your pool.” Committed to the full lifecycle of every facility, Landmark prioritizes long-term partnerships while adapting to client needs through exceptional service, operational excellence, and forward-thinking solutions.
For more about Landmark Aquatic visit www.landmarkaquatic.com
More information contact:
News
RB Retail & Service Solutions adds DocuSign to Software
RB Retail & Service Solutions now offers DocuSign as an integrated feature in their pool and spa industry business software. This electronic signature and agreement platform lets you send, sign, and manage documents securely online, instead of using paper contracts. Integrated directly within the RB system so staff can work with contracts and request signatures without exiting the POS software. Allows users to send contracts (e.g., sales agreements, financing forms, service waivers), track status, send reminders and easily pull signed contracts attached directly to the customer. Provides security and compliance with encrypted documents and detailed audit trail.
RB Retail & Service Solutions provides point of sale and business management solutions for pool & spa and chimney & hearth retailers. The software was specifically designed with those industries in mind, taking into consideration the features that would be of most importance to those business owners. RB is a highly experienced and trusted authority in the industry and its software boosts profitability, competitiveness, work/life balance of owners and employees, efficiency, and the ability to make more informed, data-driven decisions about their business.
RB Retail & Service Solutions software was created over 20 years ago by a pool and spa professional to handle the diversity and complexity of the pool and spa retail, service, and construction business. Our software is continually enhanced, and further developed with suggestions and input from hundreds of pool and spa dealers throughout the United States and Canada. Call to schedule a demo.
To learn more or to schedule an online demo, call or visit their website:
(866) 933-9099
Monroeville, PA
News
BSquared offers New Free Standing Sunledge
BSquared Pools offers a new freestanding sunledge that can be added to any outdoor living space! The new Free Standing Sunledge is a patent-pending product that gives consumers the benefits of a sunledge without the need for having a pool! Manufactured from the same pool-strength polypropylene panels used in its pool kits, this ‘plug-n-play’ solution can be used independent-of or in-combination-with a pool. Interior measures 72” x 82” with 235 gallons of water. Gentle overflow waterfall. Accommodates various pool loungers. Made in USA.
419-708-9631
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